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1xBet Casino Review Honest Review by Casino Guru

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1xBet Casino Review Honest Review by Casino Guru

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Despite having communicated this to the support and security teams, his messages were being ignored. The player had been given multiple chances to respond and provide the necessary information, but failed to do so. As a result, we had rejected the complaint due to the player’s lack of response.

  • The FA fined Everton’s Yerry Mina for appearing in a Colombian gambling advert.
  • The player had initially created two accounts, which led to complications during the verification process.
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After our intervention, the casino had informed that the player’s request was being processed, and his documents were under review. Eventually, the player had been able to withdraw his funds and thanked us for our assistance in resolving the issue. The player from Brazil had experienced prolonged and repetitive document verification processes during his withdrawal request from the online casino. Despite his compliance, the casino had continually denied his withdrawals, leading to his frustration. However, after more than 10 days and with the assistance of our Complaints Team, the player’s account verification had finally been completed and he was able to withdraw his funds. The player had expressed dissatisfaction with the casino’s lengthy and bureaucratic KYC process, advising against its use.

🤑 Can I withdraw my bonus 1xBet funds?

The player had disputed this claim, stating they had never made such a declaration and had requested the payout of their winnings amounting to 4152 Brazilian real. The casino had claimed the player had requested the account blockage citing gambling addiction, and the request had come directly from the player’s authorized account. The casino had also mentioned that the player’s balance at the time of account blockage did not amount to 4152 reals. The player had been asked to provide a medical document confirming or refuting the gambling addiction to unblock the account.

Felipe, a player from Brazil, experienced a processing difficulty in the 1xBet Casino. He also expressed his dissatisfaction with the casino services because when he requested account closure, the casino didn’t close his account advised him to make a bet. The player from Ukraine is dissatisfied with high unexpected fees.

The universal nature of such currencies and the transparency involved with them makes these currencies valuable for many groups. 1xBet uses full SSL encryption to ensure that your payment data will not be lost or stolen. The best part of depositing your funds is that they are all free to utilize. It goes against our guidelines to offer incentives for reviews.

She had sent another set of documents to Mexico, but the issue had remained unresolved as the casino was awaiting the delivery. After a lack of response from the player to the team’s inquiries, the complaint had been rejected. The player from Egypt had had issues with his withdrawal request of $7,558 from betting winnings. The player had been willing to cooperate fully with the casino’s verification process, although he had found the request for crypto wallet data nonsensical. After the Complaints Team had advised him to follow the casino’s instructions, the player’s issue had been successfully resolved and his complaint had been closed. The player from France had reported an issue with the online casino platform, 1xbet, where his betting odds had been unexpectedly reduced.

Almost 3 months later, he still didn’t get the refund from casino. The casino didn’t respond to mediator’s request to give updates regarding this ongoing complaint. ”Vema957” from India made a deposit of 50,000 INR which was debited from his bank account but not credited to his player’s account. Almost 4 months later, he still didn’t get the refund from casino.

Consequently, the complaint was rejected due to lack of player response. The player from India had been trying to deposit INR into his 1xbet account for over 5 days without success. Despite having contacted the 1xbet team, he continued to receive vague explanations about the processing of his payment. The player’s funds had been transferred via a UPI transaction and he had provided a receipt of this to the casino’s support team. After a prolonged wait, the player’s funds were finally cleared. We had marked the complaint as ‘resolved’ after confirmation from the player about the successful resolution of his issue.

The Complaints Team had advised the player to forward the case to the regulatory body. After further communication, the casino had lifted the self-exclusion, removed restrictions on placing bets and making deposits, and had credited a bonus of 2000 real to the player’s account. The player had refused the bonus, insisting on a court case for resolution. The Complaints Team had marked the complaint as ‘resolved’ following the player’s confirmation of the account being reinstated. The player from Germany was unable to withdraw his winnings as the casino had removed the VISA withdrawal option after he made a profit.

The apps are free and can be located on the App Store or on 1xBet casino sites. To successfully install the app, Android users must make sure that their OS version is not older than 4.1 while Apple device owners should have iOS 9.3 or up. Vadims Mikeļevičs is an e-sports and biathlon enthusiast with years of writing experience aboutgames, sports, and bookmakers. The process is usually instant, but some transactions may take up to an hour for the money to appear on your account.

The 1xBet App allows bettors to enjoy the 1xBet casino with the latest gambling games from top providers during the offseason. You can spin the Wheel of Fortune and claim millions of prizes online. Browse through the casino platform to find your favourite slot game, roulette, blackjack and poker tables and win big. United Kingdom bettors will be introduced to a world of betting opportunities that are popular in Europe.

With the rest of his funds, he kept on playing, got his balance up to €3,000 once again and requested a withdrawal. The casino asked him to send more documents for verification but soon after, they closed his account. The reason why they did so was that according to them, he had multiple accounts. Later on, the casino promised they would provide an update regarding this issue within forty-eight hours, but they didn’t do so. The player from Chile experienced repeated account verification requests from 1xbet despite having played there for months and previously making successful withdrawals. The player provided numerous documents and complied with all requests, but continued to receive a response to wait.

The Euro, British pound, and American dollar are the three currencies the site uses when placing bets. Be sure to consider how much they are worth versus whatever your home currency may be. You can visit the XE website at xe.com to get full currency value details. You’d also have to ensure that the proper data is available for when you transfer such a currency. You might have to list a specific key linked to your currency wallet. There’s also the option to scan a QR code with a phone or tablet.

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You’ll find action on association football, baseball, rugby, gridiron football, and many other sports. There are different kinds of codes available, from new user sign up bonuses to promotions for existing customers. New users will need to enter their 1xbet promo code into the website when signing up to benefit from their bonus.

You would’ve seen 1xBet ads live when watching international soccer leagues such as the Serie A and the Spanish La Liga. Some of the notable partnerships that the company has include serial champions FC Barcelona, Tottenham Hotspurs and Chelsea. Find out why you need to complete the 1xBet registration procedure the next time you visit the website. Latest innovation by Evolution Gaming, Lightning Roulette combines the excitement of playing live roulette with the winning potential of slots. Before every spin, between 2 and 5 numbers are awarded an improved multiplier between 50 and 500 times of your wager.

Existing users can benefit from bonuses just by following instructions on deposit when we give out promo codes. 1xBet is an online betting site that offers more than just a sports book; they also have casino, bingo, poker, fantasy football, financial betting and more. The player from Portugal had their winnings from sports betting voided. The player, Maria, requested a withdrawal of $3,000 and was asked by the casino to send documents for verification via email.

However, it rewards punters with a 10th deposit bonus and an 8-level loyalty incentive. That is why it offers some of the most lucrative bonuses in sports betting. It also gives gamblers nationwide access to 24-hour live wagers and high-quality video streams. There are other 1xBet customer support options, and there is a local telephone number.

Experts consider the country of the top three African gambling markets. This indoor sports hall plays host to badminton and cricket sessions. We provide clients with a comprehensive service to assess and mitigate the risks arising from, and to, oil and petrochemical storage facilities. AG Law Limited believe in a client-customized service that provides a successful outcome. We have an international clientele which is the biggest testimony to our legal prowess.

The player from Argentina successfully deposited funds with 1xbet, but when they attempted to withdraw, they were requested to provide documentation. The player claims poor device quality is preventing them from providing satisfactory images, and requests alternate means of verification. We rejected the complaint because the player didn’t respond to our messages and questions. The player from Argentina was frustrated by the casino’s persistent request for a photograph of a virtual bank card during the then ongoing verification process. Despite having provided a multitude of requested information, repeated requests for an impossible photograph had pushed the player to consider filing a complaint. We had asked the player to forward all the relevant communication between him and the casino regarding the issue with his verification.

They also actively use modern technologies and offer their users various features, such as early bet closure or live streaming of sports events. The player from Tunisia had received a promo code from 1xbet’s telegram group, which yielded approximately 27€. Even though the bonus had been visible in his account, he had been unable to use it. His account had been verified since 2017 and this had been his first time receiving a promo code from the telegram group. Despite reaching out to 1xbet’s customer support, he had not received clear information.

The player later confirmed that the deposit was refunded and he no longer has issues with withdrawals, therefore we marked this complaint as resolved. The player from Singapore had been restricted from withdrawing their winnings from the 1xbet casino. Upon investigation, we discovered that the player had created and actively used two different accounts, which was a violation of the casino’s terms and conditions. Due to these violations, we were unable to proceed with the complaint and it was subsequently rejected. The player from El Salvador had requested a withdrawal prior to submitting this complaint. The player had indicated that the only issue was with the account statement, with all other aspects having been verified already.

The betting industry in East Africa has experienced immense growth over the past few years. By providing a safe and more profitable experience, 1xBet has positively changed Kenya’s betting industry. With nothing less than the highest quality product & service required to reflect their brand. The bold brand mixed with an array of technology gives the 1XBET stand a futuristic & dominant presence in almost any exhibition hall.

The player disputed this, stating that the casino had already provided an RRN code but refused to provide transfer details. The casino insisted the transaction was received, while the player claimed the bank could not find the transaction. The player was asked to provide an official response from the bank, but failed to do so within the given timeframe, resulting in the complaint being rejected. The player from Austria, who had been a 1xbet member for 3 years, reported that his account was abruptly deleted after he had deposited 1.1 million dollars. The player, who had engaged in sports betting (E-Sports) and casino games, hadn’t received a satisfactory response from the casino’s support team.

The player from Ukraine is criticizing withdrawal process together with particularly high fees. After the player’s account had been successfully verified, the player confirmed receipt of the payment afterwards. The firm’s UK licence was suspended after reports of their websites hosting betting on cock fighting, children’s sport and using pornography to encourage betting. 1xBet bookmaker company will activate its sponsorship on CAF’s official digital platforms as well as official stadiums of the competitions.

The player from Chile requested the casino to impose a deposit limit or close their account due to gambling issues. Despite their efforts, the casino has not complied, resulting in the player losing 470,000 CLP. The case was successfully resolved, and the player got a refund. The player from Bolivia has not been credited for two withdrawal requests totaling 2000 bs.

The registration process does not require you to confirm anything surrounding your identity. You might have to send in some things relating to your identity later on, but that would be for a later deposit or if you’re trying to withdraw anything. You’ll need to register an account with 1xBet to take advantage of this and other promo codes. We apologize for any inconvenience caused by the delay in processing your deposit. Typically, deposits take up to 7 business days to process (excluding weekends). If you are unhappy with the service you have received in relation to your Freedom of Information request you are entitled to an internal review of our decision.

Player stopped responding to our question therefore the complaint was rejected. The player from Benin has his account locked with a balance of $3500. Despite providing all requested documents, including ID, screenshots, and a picture holding the ID, he stopped receiving replies and cannot access his account or funds.

The player from India tried to withdraw his winnings, but all withdrawal requests have been rejected. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved. The player’s account got blocked and the balance was confiscated. Although the casino explained the situation, it was not able to provide us with the relevant evidence supporting its claims and decision. The regulator decided this case in favor of the casino, and we accept this final decision.

You can then state details on the payment method you will utilize. If you are not content with the outcome of our review, you may then apply directly to the Information Commissioner (ICO) for a decision. Generally, the ICO cannot make a decision unless you have already exhausted the review procedure provided by the Gambling Commission. The Gambling Commission do not provide comment on any information held regarding specific action unless it is in the public interest to do so. As such, we are unable to confirm or deny whether we hold any information within the scope of your request. The PR News Blog is One of the Best Source of the Latest News and Trends Happening Around the World.

Treble bet returns calculator – Use this calculator to work out winnings for the more risky treble. All selections must win for the bet to generate a return, but the payoff can be worth it when all your choices come in. Also supports treble perms for up to 20 selections, e.g. trebles from 4, trebles from 5. An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities. The player from India had their account disabled due to a suspicious deposit.

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of 1xBet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database. We currently have 27 complaints about this casino in our database. Because of these complaints, we’ve given this casino 10,111 black points in total.

An Indian player’s withdrawal and casino gameplay were blocked. Despite having provided the requested ID cards and other details to the casino’s security team, further requests were made for a mobile operator app screenshot containing personal data. The player was struggling to meet these requirements and sought assistance. The player admitted to having entered incorrect information during registration, specifically a shortened version of his name. This discrepancy led to the casino questioning the legitimacy of his account.

They will be tasked with building partnerships and taking the game as deep as they can. Sophie Devine’s unbeaten hundred led them to their only win of the ODI series in the final match. There are several all-rounders in this squad and that adds to the variety in the bowling attack. In the bowling attack, Brunt and Ecclestone will be supported by Lauren Bell and Kate Cross while Charlotte Dean plays a key role in the spin department with her off-break bowling. The batting lineup is quite deep and they’ve got plenty of reliable batters in the top 4.

The player even posted one of the casino’s term and condition that stated the players from Germany were not allowed to play, but he was able to register and deposit money. The player made a few successful deposits and withdrawals during a two months period but after his last withdrawal request was made, his account was blocked. The casino asked him to send documents for verification but it was taking way longer than expected. The player from Canada had his account in the casino blocked due to accusations of opening multiple accounts.

There are tons of different sports for the avid sports bettor to take advantage of. Yes, Skrill is definitely the most popular ewallet in the world of sports betting. If you have been transferring money and making online purchases with Skrill, then you know it is a very sharp and discreet option. With Skrill, you keep your bank account safe and at the same time limit your gambling …

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1xBet accepts payments through various cryptocurrencies, most notably the Bitcoin. You’d have to get a dedicated currency wallet and purchase the currency beforehand. The value of that currency may also change at any time, so be sure to complete your transaction as soon as possible. Online casinos have been supportive of the cryptocurrency industry in the last few years.

The Complaints Team had extended the response timer by 7 days, but the player did not respond within the given time frame. As a result, we were unable to investigate further and had to reject the complaint. The player from Pakistan had two accounts with 1xbet, which he had created unintentionally, one on his laptop and one on his mobile.

We ended up rejecting the complaint because the player stopped responding to our messages and questions. ”SuhoiAleks” from Russia complained about verification issue and the fact that casino had confiscated his balance due to accusations of duplicate accounts. The player from Brazil is criticizing the mandatory deposit wagering for real money. The player from Mexico has deposited money into casino account but the funds seem to be lost. We’ve rejected this complaint as per the player’s explicit request.

In order to wager your bonus funds, you’ll need to place accumulator bets. It’s a good idea to check the schedule of all upcoming events so that you can plan your accumulators for the best possible chance of a win. If you don’t use your bonus and meet the 5x wagering requirements within 30 days, you’ll lose the rest of the bonus and any winnings that you’ve had.

In the meantime, he was able to withdraw €4,500, but the rest of his money had disappeared from his account for no reason. His account was also closed where the casino claimed he broke a rule while he let someone else play at his account. The casino asked the Askgamblers to close the complaint as resolved, but the player asked for proof. The casino never provided any and this case remained unresolved. The player made few successful deposits and withdrawals in the past but with his last withdrawal request, the casino asked him to send them all kinds of different documents for verification.

The player from France has requested a withdrawal five days ago. The player from Belarus submitted all the required documents, but the casino is asking to send them by post. The case, was successfully resolved, and the player passed through the verification process. The player’s self exclusion failed as she was able to open new accounts.

As the title says, Football Predictions – Today’s Match predictions, this website offers the best Free predictions and football betting tips for Today from all major football clubs. Feedinco offers Football Predictions from experts for today’s matches and the rest of week. We offer daily predictions for all different sports like esports, tennis and football. The player from Ukraine has been blocked and his winnings confiscated without further explanation. Browse all bonuses offered by 1xBet Casino, including their no deposit bonus offers and first deposit welcome bonuses.

The player from Nigeria has been accused of opening multiple accounts. After investigating the issue, it became clear that the decision of the operator was exclusively related to sports betting. A player from Algeria has been blocked from withdrawing funds until account verification is completed. Despite sending all required documents, the account was closed and funds were confiscated with no given reason. The player from Mexico had experienced issues with the document verification process at 1xBet as he could not provide a bank statement with a card number on it.

The offers are unlocked by the first deposit and subject to wagering requirements. To claim the Sports Welcome Bonus, the members must submit a minimum €10 deposit, which will be instantly matched with 100% bonus cash. The rollover terms (x5 bonus amount in accumulator bets across 3 events and with 1.40 or higher odds) must be met within 30 days or the bonus will be revoked. If you’re ready to start wagering at 1xBet, you’ll want to claim your 100% match before you do!

They include simple bets on the victory of a team or player, score bets, totals, and many other variations. Thanks to this, you can choose the most interesting strategy for you and experiment with different types of bets. As mentioned above, 1xBet is a BIG betting site, which means it can sometimes feel a bit cluttered.

Finding your way around this huge game selection can be difficult and time-consuming. If you think this is going to be a distraction, then you are better off joining a more minimalistic betting site such as Betway where everything is easy to find and easy to use. Buying Bitcoin or other cryptocurrencies is quite simple with a digital wallet. Skrill and Neteller offer Cryptoservice within the wallet, so you do not need an external crypto platform to buy Bitcoin. All you need is a Skrill or Neteller account and funds on your account. If you are a European citizen with a bet365 account, you can probably not use Skrill NETELLER to fund your account.

The player from Argentina had their account blocked by the casino, which is holding $550 in winnings, due to claims of having multiple accounts. The player from Brazil has not received a response from 1xbet for days regarding document verification needed for withdrawal. Despite sending several photos and reporting the issue via chat and phone, the situation remains unresolved after more than 7 business days. Since breaking into the sports betting scene back in 2011, 1xBet has established itself as a betting site of note. Licensed in Curacao, you can rest assured that the company is audited by a reputable gaming authority that ensures that the games are fair. You can find a long list of betting markets from all over the world along with casino games to enjoy.

Player’s deposit not credited to their account.

You can place an accumulator bet that entails two or more picks at once. You have the potential to win more money off of an accumulator bet. But the chances of winning become harder when you place more bets with higher totals involved. You can look throughout the site to figure out which bets you might have the most interested in collecting. Users can check around the sportsbook and find details on open bets by sport, country, or time. The latest and currently active sports bets will appear on the front part of the page.

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This is a 100% match on your opening deposit, and it’s a great way to kick things off. 1xBet has a very dedicated customer support team that is available around the clock. We definitely recommend that you use the live chat option for any urgent requests you may have. If you think 1xBet Kenya is the betting site of your dreams, then we are happy to announce that they offer a sweet Ksh. 10,000, giving you the best possible start to your betting adventure in Kenya. 1xBet is an international gambling site which accepts players from all over the world.

Despite the player’s contestation, the casino stood by its decision. The Complaints Team tried to mediate between the two parties, but due to the player’s inability to provide the required documents and his unresponsiveness, the complaint was closed/rejected. In addition, it seems the issue is related to sports betting and breaching its rules and bonus abuse. The player from Chile had successfully deposited money, played, and initially conducted successful withdrawals until errors began to appear. The player had engaged in slots, live casino games, and sports betting. However, when the player began winning more than his deposit, the casino started requesting documents and blocked his withdrawals.

Duplicate account accusation following a withdrawal request.

The views expressed on this site are the views of the individual contributors and not those of Sports Interactive or SEGA. The official Football Manager site can be found at footballmanager.com and the official forums can be found at community.sigames.com. AceOdds provides the most comprehensive and reliable suite of bet calculators, with over 50,000 bets calculated daily. Trusted by independent bookmakers and punters to work out returns, you can be sure that the calculations are accurate. In a patent bet, you make 3 selections and place 7 bets; 1 treble with 1win download ios all three selections, 3 doubles with just two of the selections and 3 singles. A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

This means Kenyan players are accepted and welcomed with a smile. When betting on sports, deposits should be swift, secure, and seamless. But that is not always straightforward, except if you move money with ewallets. Deposit quickly and securely to Bet365 using popular ewallets such as Skrill, Neteller, and AstroPay. Discover the ultimate convenience of betting on sports without transaction fees using popular eWallets Skrill, Neteller, and Astropay.

The platform was one of the first sites to introduce brands from top software providers, giving bettors the best quality of games. Our specialists deliver the full spectrum of transport services. Our skilled team can provide initial advice on the feasibility of a development, through to preparing transport assessments and travel plans to accompany planning applications. If you need any help from the 1xBet eSports customer service team, there are a number of ways to get in touch. The first piece of positive news is the presence of live chat and to access this, you head to the bottom right corner of any page and hit the ‘ask a question’ button.

The player from Poland deposited in the casino, but the amount wasn’t credited to the casino balance. We rejected the complaint because the player closed their account on casino.guru. The casino claims that the personal data he entered in the casino profile does not match the data from the documents. The player from Mexico is experiencing difficulties withdrawing his winnings due to ongoing verification. The player from Turkey had difficulty completing the verification process at the casino.

The player from India is unable to deposit or withdraw money from their 1xbet account. Despite multiple attempts to contact support through various channels, they have received no response for over 24 hours. We’ve thoroughly reviewed 1xBet Casino and gave it an Above average Safety Index. It’s generally a good casino to play at, but there are some things worth noting. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

The information may be a little scarce on the website, but it is widely available across the net. Again, to summarise, as long as you can get on the 1xBet eSports gaming platform then you can play here provided that you are of legal gambling age within your own country. There are big advantages in adding 1xBet to your list of eSports providers, and you may even want to switch your entire focus here. They tick a lot of boxes in terms of choice of games, value in odds and a great infrastructure to back it all up.

The player made a deposit of about $100 (8000BDT) and claimed a bonus of up to 1500€ +150FS. When he won 134,810.45 BDT, he made a withdrawal request of 10,000 BDT. He sent verification documents but the casino closed his account claiming the player had a duplicate account and had violated the terms. Casino did not prove their statement nor replied to mediator’s contact attempt.

Despite having provided all requested documents and waited beyond the 72-hour deadline stated in the platform’s terms, the player remained unable to withdraw funds or place bets. After the complaint was raised, the casino completed the account verification and the player successfully withdrew his funds. The player from Argentina had his withdrawals blocked by 1xbet after some playing. The casino asked for several identity proofs, which he provided, but he hit a halt when asked for a public utility bill, as he lived with his family and the utilities were not in his name. The player explained his difficulty in providing the requested document due to mismatched addresses and planned to update his ID and utility bills. We requested further communication evidence and clarification but received no response.

Player’s withdrawal blocked, account is at risk.

The features boost the gambling experience by providing a secure space for punters, offering many profitable offers, and creating exciting markets. Our specialists deliver the full spectrum of flood risk, water and drainage services for both private and public sector clients. From pre-purchase due diligence advice, flood risk assessments and SuDs for development sites, through to appraisal, detailed design and delivery of flood risk management schemes. The Club has announced a new long-term agreement with 1XBET as its Official Betting Partner for Africa. 1XBET is one of the most visited betting and gaming websites in the world, with over 1,000 available markets.

The minimum deposit amount for this promo is really low, much lower than most other online sportsbooks. If you’re using Euro, you only need to deposit €1, and if you’re playing in CAD, it’s $2, so it’s worth checking the amount for your currency. However, 1xbet offers a no-risk Bet package that gives customers a free bet when an already-placed bet is lost. Experts attribute this to the wide range of betting activities and options, lucrative bonuses, and fair odds.

We concluded that the casino had acted within its terms and conditions, and the complaint was rejected. The player from Argentina had been unable to withdraw his funds from 1xbet, totaling 17,239 USD. The casino continually requested more verification documents, which slowed down the withdrawal process. The player received a partial payment of 15,900 USD but was still missing the remainder.

The player from India had confronted a complicated verification procedure with 1xBet after depositing and winning. When the player attempted to withdraw the profits, the casino had requested various documents and, after their submission, had stated that his account was under verification for 180 days. Additionally, 1xBet’s customer service had not been responsive and helpful.

Make sure you’re signed up to receive sports offers, and then it’s a matter of making a qualified deposit with an accepted payment method. It’s an easy way to double your bankroll, and how much you start with is flexible – just remember that the maximum you can claim in bonus funds is up to €/$100. New punters at 1xBet can claim a 100% match bonus up to €100 or currency equivalent, as soon as they register and make their first deposit of at least €1. The bonus amount is awarded automatically after the first deposit is completed and the punters provides all required account details. The wagering requirement for this bonus is 5 times the bonus amount.

Despite having provided several requested verification documents, she had continued to receive the same message from 1xbet stating that more time was needed. The player had played aviator in the casino and some sports games, without accepting any bonuses. The casino had requested a PDF file from Perfect Money, which the player had stated was not provided by the service.

Despite his appeal and sending notarized documents, the player couldn’t access his account or his winnings. The casino had claimed that the player violated the terms and conditions by having multiple accounts and only allowed him to withdraw his initial deposit. The player had denied having multiple accounts and had requested the Complaints Team to mediate the situation. The complaint was eventually rejected due to lack of response from the player. The player from Nigeria, despite having provided all necessary verification documents, encountered issues with his 1xbet account, which remained locked for almost a year. The casino asked for documents to be sent to Mexico, which was not possible due to his country’s postal limitations.

The player from Uzbekistan had been using 1xBet Casino for over three years and was unable to withdraw his funds due to new verification requirements. Despite having provided all requested documentation and screenshots, the casino’s security service remained unsatisfied and had stopped responding to the player’s queries. The player had submitted multiple documents including ID photos, utility bills, a mobile operator agreement, and transaction screenshots from his crypto wallet. However, the casino requested additional documents and eventually decided to terminate the player’s account based on an alleged violation of rules.

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